FAQ
General Information
We produce sports shoes, casual shoes, hiking shoes, luxury leather shoes, sandals, and more for men and women.
Our factory is in Jinjiang City, Fujian Province, China, known as the “Shoe Capital” of China.
XDS is certified by BSCI, ISO9001, REACH, ROHS, CA65, and GRS, ensuring quality, safety, and sustainability.
We have over 15 years of experience in footwear manufacturing, serving global markets.
Orders and Customization
MOQs start as low as 500 pairs per style for many designs.
Yes, we offer full customization, including logo, materials, colors, and even exclusive outsole molds.
Orders can be placed via email or through our website inquiry form.
Yes, our R&D team releases 200-300 new designs monthly and specializes in custom developments for private labels.
Production and Delivery
Standard production takes 25-35 days after sample approval. Large or complex orders may require additional time.
Yes, our factory produces up to 4 million pairs annually with 8 production lines.
Absolutely! Our flexible MOQs and responsive support make us ideal for small brands and new businesses.
We provide EXW, FOB, CFR, CIF, and DDU shipping options based on your preference.
Samples and Testing
Yes, custom samples typically take 10-20 days, with additional time if new molds are required.
A sample fee is required for new clients. This fee is refundable upon placing a bulk order.
We offer compliance testing for REACH, ROHS, CA65, and more. Reports are available upon request.
Yes, we have advanced facilities for chemical and physical testing to ensure quality and compliance.
Support and After-Sales
Our team responds to emails within one business day.
We offer a 180-day quality guarantee and will address any issues promptly.
Yes, we assist with product photography and image editing, especially for e-commerce clients.
